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OHQ's records are adequate proof of a charge that is payable unless they are revealed to be wrong. Client will certainly utilize its affordable efforts to notify OHQ of any invoice dispute within fourteen (14) days of invoice of an invoice, following the procedure detailed in Section 15. If Customer conflicts an invoice, the invoice needs to proceed to be paid on schedule however OHQ will certainly credit or reimburse Consumer if it is later on sensibly determined by OHQ or according to the conflict resolution process outlined in Area 15 that the invoice was wrong and the Client is qualified to a credit score or reimbursement.

Such modifications might include, without restriction, modifications for the Registration Charges or Use Fees for OHQ Paid Providers, modifications to the use allocations consisted of in the Pricing Plans, and discontinuation of Pricing Strategies. (a) Each such revision will certainly take impact after reasonable advance written notification is given to Consumer (for instance, by being uploaded to the OHQ Internet Site), other than that any type of such revision that impacts a Selected Paid Solution will relate to Customer starting at the start of a Paid Solution Term starting no much less than thirty (30) days from the day which OHQ offers notice of such alteration to Customer according to Area 16.8.

If Customer does not terminate its use any damaged Selected Paid Solution before the reliable date of such modification, Customer will be deemed to have accepted such alteration relative to such Selected Paid Solution. (b) If a Prices Strategy selected by Client is stopped, OHQ will supply Client with practical advance notification of no much less than thirty (30) days and Client will certainly be offered the option of selecting a brand-new Rates Plan from then-current rates plans supplied by OHQ.

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For evasion of doubt, this paragraph does not put on adjustments to the Price List, which are attended to in Area 7 (virtual receptionist services).1. Customer represents that all details supplied by Client and its customers to OHQ (including, without limitation, all call info and information pertaining to Consumer's Bank card) is precise, updated and complete at the time it is provided to OHQ

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Customer has to whatsoever times abide by all laws, regulations, standards and codes appropriate about its use of OHQ Offerings and the Consumer's supply of its product or services to its callers. Customer will not make use of any OHQ Offerings to take part in, or to encourage or aid others to take part in, any illegal or illegal activities.

If a new Paid Solution Term begins earlier than three (3) days after such email is sent, Customer will certainly incur the applicable Subscription Charge for the new Paid Service Term (the ""). The efficient date of such discontinuation will certainly be either (i) the Asked For Discontinuation Date, or must Customer not state a Requested Termination Date, (ii) the last day of the Last Paid Service Term.

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Where Customer terminates pursuant to this Area 10.1(b): (i). The Subscription Charges that have been pre-paid will certainly be maintained and the OHQ Offerings readily available to Client up until the last day of the Last Paid Solution Term (subject to reinstatement fees under condition 10.3(e)) and the extra equilibrium of the Prepaid Usage Credit rating will be preserved by OHQ for future usage by Customer if Customer chooses to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Complying with discontinuation of any OHQ Service, OHQ will not be accountable whatsoever for addressing telephone calls, taking or delivering messages, or carrying out any kind of various other tasks about such OHQ Service. (c) Upon discontinuation of all OHQ Solutions, OHQ might terminate Consumer's Account and Consumer's access to the Account.

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(e) Adhering to termination of any type of OHQ Solutions, OHQ will certainly have no responsibility to reinstate or otherwise recommence such OHQ Services. If OHQ elects (in its discernment) to renew or otherwise recommence an ended OHQ Providers, OHQ may call for that Customer pay a reinstatement charge of $30 (to cover OHQ's affordable costs in refining the reinstatement) Details gathered by OHQ from Customer and its customers might be utilized, divulged and shared by OHQ based on OHQ's personal privacy policy as offered on the OHQ Internet Site ("") and as might be changed from time to time.

The Controller thus assigns the Cpu relative to processing activities carried out in the training course of the stipulation of receptionist services. OHQ and Customer recognize and concur that the Cpu undergoes the following obligations: The Cpu shall follow the appropriate Data Defense Rules and should: (a) only act upon the composed instructions of the Controller and ensure those acting under their authority do the exact same; (b) make sure that individuals refining the information are subject to an obligation of self-confidence; (c) utilize its best endeavours to protect and shield all personal data from unauthorised or illegal handling, consisting of (yet not limited to) unintentional loss, devastation or damage; (d) make certain that all handling fulfills the requirements of the GDPR and relevant Data Defense Regulation; (e) make sure that where a Sub-Processor is made use of, they: just engage a Sub-Processor with the prior approval of the Controller; inform the Controller of any designated changes concerning Sub-Processors; they carry out a written agreement containing the exact same information defense obligations as established out in these Terms; understand that any kind of failing on the part of the Sub-processor to abide by the Data Defense Rule, the Cpu remains totally responsible to the Controller for the performance of the Sub-Processor's responsibilities; and help the Controller in offering subject access and permitting information based on exercise their legal rights under the Data Defense Rules.

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The Controller will accomplish ample and ideal onboarding and due persistance look for all Cpus, with a full analysis of the mandatory Data Defense Regulation needs. The Controller shall confirm that the Cpu has appropriate and recorded procedures for data breaches, information retention and data transfers in position. The Controller shall acquire evidence from the Cpu regarding the: (a) verification and reliability of the employees used by the Cpu; (b) any certificates, accreditations and policies as referred to in the onboarding process; (c) technical and functional actions made use of in safeguarding the Personal Data; and (d) treatments in position for enabling information based on exercise their civil liberties, consisting of (but not limited to), subject gain access to requests, erasure & rectification procedures and constraint of handling measures.