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Who Makes The Best Virtual Receptionist Services

Published Jul 02, 24
5 min read


Extremely advised. We used this solution for several years. Extremely specialist, easy to use and manage would certainly recommend without doubt. The service provided by OfficeHQ is expert. The backend system is intuitive and satisfies our service need for overflow phone calls. Most importantly the operators are based in Australia. I would certainly recommend any type of small company looking for an online reception to consider the service provided by OfficeHQ.

As a small company, every new company lead matters. In using OfficeHQ, we're certain that not one of our useful leads will be missed no issue the time of day. We love the flexible service offering and locate it to be an economical means to use 24/7 function to our clients.

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Would suggest them to others. We have actually partnered with OfficeHQ to provide our callers friendly receptionists to manage our phone calls when our team are busy, as a genuine person is a lot far better to speak to than voicemail we find! We use their service for particular project sales lines, the office line and mobiles when we remain in conferences or onsite mainly.

They happily and expertly handled a number of my calls when we were a little short-staffed. Fantastic service. Thanks. We have been using OfficeHQ for a variety of years now. Their service and dependability is essentially infallible. In our capacity of a wellness care service provider, having all unanswered calls obtained as messages in real-time as emails is invaluable.

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Highly tailored, flexible to match our organization requirements. Well worth it! In the start-up stage for my legislation method, I decided for a virtual function service to prevent the expenses of a full time receptionist. There was some preliminary worry around whether the setup would be smooth and whether a high requirement of phone call experience for my customers could be maintained, however it's been fine.

OfficeHQ have actually made an enormously positive difference to our business for the past 18 months. As a small and active group, we don't have ability to take care of new lead phone telephone calls on a regular basis.

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Phone calls are answered by pleasant, well-spoken digital aides and we get timely e-mails consisting of the brand-new phone call details. Fantastic business to deal with. The arrangement with Markus was remarkable and extremely expert. Has been extremely convenient for our local business especially with staff taking leave or when they are off sick.

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No inconveniences and very easy to manage. Our service runs a really busy telephone call centre and we make use of OfficeHQ for call centre overflow to take those telephone calls we're not able to quickly deal with. This amounts to over 15,000 telephone calls per year that OfficeHQ handles on our part. We have actually discovered the solution to be definitely smooth with all telephone calls being answered on an extremely prompt basis with instant messaging and real-time coverage.

The procedure of setting up our companies was so simple and the client service is great. Having actually used your solution constantly for 15 years (since 2007), OfficeHQ has really established the standard for this market.

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Price-wise: no various other solution out there comes close! Not a single rate increase during all this time around. Speak about taking a service for granted it truly doesn't get any type of far better than this. Thank you for the years and years of top quality service you have actually offered my business. 100% advised an impressive service and super-friendly staff.

Customers frequently qualify our solution by calling us before they reserve, so it is sales critical that our phone is always answered expertly and without delay. OfficeHQ does that for us when we are remote to the office.

That finally never happened, as the solution from the operatives in this company have been so good that they have actually practically come to be part of the FireCrunch team. The virtually immediate relay of customer telephone calls by e-mail and message to our area operatives enables us to reply to client queries immediately, plus the form system established allows direct packing to the FireCrunch CRM without any handbook transfer called for by FireCrunch.

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I engaged with OfficeHQ when I started my expert solutions company in March 2008. I could be anywhere in the world and be certain a real individual would be there to take a phone call from a client.

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I very suggest OfficeHQ. As I move into retired life, I am really thankful for the support from the team at OfficeHQ.

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We have actually been making use of OfficeHQ for over ten years and it's such a bonus offer to be without staffing headaches, such as when they call in unwell. With OfficeHQ as part of our group, there is constantly somebody available to address calls. OfficeHQ guarantees contact us to human resources National are answered 1 day a day, 365 days a year.

I have been extremely happy with their solution over the past 18 months. We are an extremely hectic realty business that calls for quickly and efficient solution for all of our phone calls. From taking home enquiries, to providing information regarding "open for evaluations" to buyers, OfficeHQ has had us covered.

OfficeHQ provides us the capacity to do what we do best, both in the facility and off-site. best virtual answering service. We're ensured in understanding we'll never ever miss out on an essential telephone call or possible appointment, all for a fraction of the expense of having our own assistant.

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I very advise their services! I might not rate OfficeHQ and their solution highly sufficient. Extremely friendly, professional and very easy to interact with on the go. We have been collaborating with OfficeHQ for over 8 years. We simply love their solution. It has actually been the very best monetary company choice we have actually made! We save 93% of a receptionist wage yearly! We are no longer interrupted with calls, customers' information are taken precisely after that you can select e-mail or SMS alert.

Well done OfficeHQ, we would be shed without you! Stop Sound Windows has been making use of OfficeHQ for numerous years.